pages faq - summersalt

Frequently Asked Questions

Promotions

50% Off The High Pile Eco Short Fleece Jacket

50% Off The Perfect Wrap One-Piece

Buy 1, Get 1 Free Year-Round Sweaters

50% Off The Sea Breeze Cutout One-Piece

30% Off Pajamas

50% Off The Ruched Sidestroke

Buy 1, Get 1 Free Leggings

50% Off The Ruffle Backflip

50% Off Fall Dresses

50% Off The Sidestroke

Buy 2, Get 1 Free Archive Sale Bikinis

Post Labor Day: 30% Off Select Swim & Cover-Ups

Free Shipping Orders $200+

Summersalt's Annual Summer Sale: ENDED

Summersalt x Weezie Preorders

Archive Sale

The Heat Wave Event | Extra 30% Off: ENDED

People Magazine Promotion: ENDED

**You may only use one code per order. If your order qualifies for multiple sitewide promotions, only the highest value promotion will be applied.

**Promotional codes cannot be applied to digital gift cards.

Please note that all collaboration product from the Summersalt x Bridgerton with Liberty Fabrics and Summeralt x Weezie are not eligible for any promotion or discount codes.

Contact and Additional Policies

How do I contact you?
Please email us at hello@summersalt.com or live chat with us.

What payment methods can I use?
We offer 30+ different payment methods including major providers like Mastercard, Visa, American Express, Diners and many more.

How do I initiate a return or exchange?
We make it easy! Initiate your return or exchange here. (P.S. returns for store credit and exchanges within the U.S. are free!) All returned products must be received within 21-days of the delivery date in unused, pristine condition with original tags attached and hygienic liners intact. Mail-in returns have a $8 handling fee, which is waived if you opt for an exchange or store credit refund. Please note that all underwear, bralette, towel, face coverings and monogrammed purchases are considered final sale and not eligible for return or exchange.

Please note, International orders are not eligible for exchanges or free returns.

How do I mail my return or exchange?
Mail-in returns have a $8 handling fee, which is waived if you opt for a store credit refund. Exchanges within the U.S. are free.

To get your package ready:

  1. Create and print your shipping label here.
  2. Attach the label to the reusable mailer from your original order, or to any other shipping mailer of your choice
  3. Put your package in your mailbox or USPS drop box, or deliver it to any USPS location

Please note orders must be returned within 21 days of the delivery date.

Packages shipped with a different shipping label than the one provided may not receive a refund or the refund may be delayed. Please contact hello@summersalt.com for questions regarding the return label.

Please note, International orders are not eligible for exchanges or free returns.

I sent in my return. When do I get my money back?
We process returns and refunds as soon as we receive them. Please allow 1-2 weeks for the refund to appear on your credit card statement.

I requested an exchange. When will I get my new items?
When making an exchange, the replacement product(s) will be sent when the return package is in transit on its way back to us.

Exchanges cannot be guaranteed if the return package is not mailed within 21 days of your original delivery. If delayed, replacement products may be out of stock.

Voyage by Summersalt

What is Voyage by Summersalt

Voyage by Summersalt Return Policy

Do you offer gift wrap?
Skip the wrapping with our custom gift boxes! You can include a gift box and a personal gift note (up to 300 characters, special characters not supported) with any online order for $10. Please note if your order includes two or more items multiple items will be grouped in a single box. Gift wrap orders take an additional 1-2 business days to be fulfilled; this includes orders with 2-day or next day shipping. Discount codes and promotions do not apply to the $10 gift wrap fee.

My order includes a gift. Can I get a gift receipt?
If your order includes a gift (lucky them!), you can create a gift receipt for your recipient here.

To create a gift receipt, you will need your order number and zip code. Gift receipts can be emailed or printed. Our gift receipts only show the items you select from your order and never show prices or discounts.

Do you offer monogramming?
We offer monogram services for Summersalt x Weezie accessories.

How do I know if I’m ordering the right size?
Our helpful Fit Guide makes it easy to choose the right size for any Summersalt products.

Do your suits run true-to-size?
Yes! It’s safe to go with your regular size, but feel free to double-check our Fit Guide as a reference. If you are in between sizes, please size down. Suits should fit very snug when dry.